WHO CAN I CONTACT IF I HAVE ANY QUESTIONS?
Click here for the contact form. Alternatively, you can also contact us at firstname.lastname@example.org.
WHEN WILL YOU SEND OUT MY ORDER?
Orders are sent out within two working days after receipt of payment. If you have not received an order confirmation, please check your spam folder.
WHEN WILL THE PACKAGE ARRIVE?
Parcel delivery times:
Germany: 1-2 days
Austria: 1-3 days
Switzerland: 2-5 days
Rest of Europe: 3-5 days
Worldwide: 5-15 days
HOW MUCH DOES THE SHIPPING COST?
Free EU shipping on all orders over 45€.
Free US/worldwide shipping on all orders over 130€.
Germany: 1-2 days - 4.90€
Austria: 1-3 days - 9.90€
Switzerland: 2-5 days - 9.90€
Europe: 3-5 days - 9.90€
Worldwide: 5-15 days - 29.90€ - Free at orders over 130€
CAN I ONLY BUY THE PENDANTS INDIVIDUALLY?
Yes! You will find the pendants HERE.
DOES MY SKIN GET GREEN WITH THE CHAIN? CAN I SHOWER WITH IT?
Our chains are made of high quality 316L stainless steel, a material that does not react with the skin. Mostly green prints are made from cheap materials such as copper or "fake" silver alloys. With our chains you can take a shower without any problems or wear them during sports.
HOW CAN I RETURN AN ORDER?
Articles can be returned to us with a shipping service provider of your choice within 14 days of receipt without giving a reason:
The customer bears the return shipping costs. Please add a note with your order number so that the return can be processed faster.The money will be refunded to the original form of payment within 5 days.
WHICH PAYMENT METHODS DO YOU HAVE?
We offer the following payment options:
- Credit card
- Klarna Pay Now
- Klarna bill
- eps transfer
- Shop Pay
- Apple Pay
- Google Pay
WHAT ARE THE RING SIZES?
|Ring size||Diameter (mm)||Circumference (mm)|