2.5mm Cuban necklace

Shipping

• All orders are shipped from our warehouse in Germany within 1 business day.
• Delivery typically takes 3–5 business days.
• We ship via DHL - 5,90€ (shown in your local currency at checkout).
• Orders over 60€ qualify for free shipping (converted at checkout).
• All shipments are insured and include tracking.
• No customs duties or import taxes apply within the EU.


Returns

• 14-day return policy via our online return portal
• Free size exchange (no return shipping costs for exchanges)
• Return shipping is paid by the customer (except for exchanges)
• Refunds within up to 14 business days after return arrival


Detailed delivery and return conditions

We stand behind our craftsmanship and the quality of every piece we make. That is why all Warpedsense jewelry comes with a Lifetime Warranty. If your item has a manufacturing defect, we will take care of it for as long as you own the product. Your jewelry is made to last, just like the moments you create with it.

This warranty applies only to the original purchaser and is valid from the date of purchase.

Not covered by the warranty:

- Normal wear and tear

- Loss, misuse, improper storage, or any third-party alterations

The full manufacturer warranty can be read here .