2.5mm Cuban necklace

Tax-Free Shopping
All prices on our website are tax-free for US customers. We do not charge any additional sales tax at checkout.

Import Duties
Orders shipped to the USA are generally exempt from import duties for goods valued under $800 USD. This means you won’t have to pay any extra fees to receive your order.

Shipping
• Orders are shipped from our warehouse in Germany within 1 business day.
• Delivery to the USA typically takes 7 business days.
• We ship via Deutsche Post/DHL - $7.
• Orders over $85 qualify for free shipping.
• All shipments are insured and include tracking.

Returns
• 14 days right of return after receipt of the goods.
• All items must be unworn.
• The customer bears the costs for return shipping.
• An exchange is free of charge.
• Once the return has arrived at our warehouse, processing and refund will take up to 30 days.


Detailed delivery and return conditions

warpedsense® jewelry is guaranteed against defects in materials and workmanship for one year from the date of purchase.

The prerequisite is that you as a consumer have purchased the item in our online shop warpedsense.com.

If you would like to use our warranty service, please contact our customer service with the order number and a picture of the defective item. The full manufacturer warranty can be read here .